Use a dedicated support site

Feature requests and their debate

Use a dedicated support site

Postby noirbizarre » Wed Jun 27, 2012 10:17 am

Why not using a site like , or to handle support and feature request.

See this comparison: http://socialcompare.com/fr/comparison/ ... -uservoice
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Re: Use a dedicated support site

Postby Serge » Wed Jun 27, 2012 2:24 pm

I agree, managing feature requests/feedbacks using plain forum engine is not convinient. And we have to do something in this direction in future.
Actually we have bugtracking system but it is not public yet and I'm not sure that posting feature requests thru it will be convinient for users (while its perfect for developers).
Anyway I'll investigate services you mentioned and probably we'll integrate with one of them.

Thank you!
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Re: Use a dedicated support site

Postby noirbizarre » Thu Jun 28, 2012 1:31 pm

You're welcome!
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